Confluence is a powerful collaboration platform that helps teams organize, create, and share knowledge. With Relevance AI’s Confluence integration, you can seamlessly connect your Confluence workspace to your AI agents, enabling them to access, create, and update Confluence content, making your knowledge management workflows more efficient and intelligent.

The Confluence integration in Relevance AI was built by Relevance AI, and is therefore supported by our team, not Atlassian (Confluence’s parent company). If you have a question / issue with using Confluence in Relevance AI, please reach out to our support team. If you have a question / issue that is only about Confluence, you can reach out to Atlassian support.

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Connect the integration

Connecting your Confluence account to Relevance AI is a straightforward process:

  1. Go to the “Integrations” page in the sidebar of your Relevance AI dashboard.
  2. Click on “Confluence” from the available integrations.
  3. Click on the “Add Integration” button.
  4. In the pop-up window, sign into your Atlassian account.
  5. Grant the necessary permissions for Relevance AI to access your Confluence workspace.
  6. Once authenticated, your Confluence account will appear as a connected integration.

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Tool steps for Confluence

The Confluence integration provides a rich set of actions that your agents can use to interact with your Confluence workspace. These actions can be incorporated into your agent’s workflows as tool steps, enabling sophisticated knowledge management capabilities.

This section is under construction.

Create Post

Use a Tool step to add a blog post to your Confluence space.

Search Content

Use CQL to search through Confluence in Relevance AI.

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Use the integration’s API tool step (Advanced)

In addition to the pre-built actions available in the tool directory, you can build custom tools that perform Confluence-specific activities using the Confluence API Call tool step:

  1. Create a new tool in Relevance AI.
  2. Scroll down to Tool-steps.
  3. Add the Confluence API Tool step.
  4. Select your connected Confluence account in the dropdown.
  5. Configure the API endpoint, method, and parameters according to your needs.

This advanced approach gives you full access to the Confluence REST API, allowing you to implement custom functionality beyond what’s available in the standard actions.

You can find Confluence’s API documentation here.

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Example use cases

Here are some ways you can leverage the Confluence integration with your agents:

  1. Documentation Assistant: Create an agent that automatically updates technical documentation in Confluence when new features are released or code changes are made.
  2. Knowledge Summarizer: Build an agent that monitors specific Confluence spaces and creates executive summaries of new content added during the week.
  3. Content Organizer: Deploy an agent that automatically adds appropriate labels to new Confluence pages based on their content analysis.
  4. Meeting Notes Processor: Create an agent that takes meeting notes, formats them according to your team’s template, and posts them to the relevant Confluence space.
  5. Knowledge Gap Identifier: Build an agent that analyzes your Confluence content and identifies areas where documentation is missing or outdated.
  • Knowledge Integration - Use Confluence as a knowledge source for your agents, enabling them to access and reference your team’s documentation when responding to queries.
  • Slack Integration - Combine Confluence and Slack integrations to create powerful workflows where agents can update documentation and notify team members about changes.
  • Document Processing - Leverage document processing tools alongside Confluence integration to extract, analyze, and organize information from various sources into your knowledge base.

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Frequently asked questions (FAQs)